Agenda at a Glance

The Accel program will provide useful, actionable information from a wide range of perspectives – Operations, IT, and Strategic Planning – and will offer a mix of case studies, how-to demonstrations and round-tables discussions.

MONDAY, APRIL 14, 2008

12:00 pm – 7:00 pm – Registration Hours

12:30 – 7:00 pm – Vocollect LIVE Demo Hours (Reflections Room)

1:00 – 5:00 pm – Vocollect Headquarters Tours (Waterfront Room)

1:00 – 5:00 pm – Carnegie Science Center Tours – Featuring: BODIES The Exhibition

12:30 – 5:30 pm – Hospitality Room Hours

7:00 – 9:00 pm – Gala Dinner, including Vocollect customer awards (Grand Station Room)

  • Speaker: Professor Brad Myers, Human-Computer Interaction Institute, Carnegie Mellon University

TUESDAY, APRIL 15, 2008

7:30 am – 5:00 pm – Registration Hours

8:00 – 9:00 am – Continental Breakfast

9:00 am – General Session Opens

  • Welcome by Larry Sweeney, Founder, Customer Advocacy – Vocollect
  • Welcome by Infor – Platinum Sponsor

9:10 am – The Future of Voice at Work, – Roger Byford, Co-Founder, Chairman and Chief Executive Officer – Vocollect

9:30 am – General Session/Keynote Speaker
Supply Chain Risk Reduction Through Effective Collaboration, Professor Richard Wilding – Cranfield University

10:15 am – Break – Reflections Room (Vocollect LIVE Demo area open)

10:45 am – General Session/Keynote Speaker
Taking the Lean Leap, Robert Arndt – General Motors

11:45 pm – 1:00 pm – Lunch – Admiral Room (Vocollect LIVE Demo area open)

1:00 pm – Breakout Sessions

  • Voice of the Customer: Shaping the DC of the Future (for customers and resellers) – Vocollect
  • Case Study – United Stationers
  • Vocollect Voice® on Third-Party Devices – Vocollect

1:45 pm – Breakout Sessions

  • Optimization Methods for Order Fulfillment – Vocollect
  • Wireless Security Simplified – Vocollect
  • Case Study – Sport Chalet

2:30 pm – Break – Reflections Room (Vocollect LIVE Demo area open)

3:00 pm – Breakout Sessions

  • Partner Case Study: Platinum Sponsor Infor – Bob Ervien, Manager, Partner Sales and Alliances; Sobeys – Brad Henderson, National Director Logistics
  • Partner Case Study: Silver Sponsor RedPrairie

3:45 pm – Breakout Sessions

  • Partner Case Study: Gold Sponsor Psion Teklogix U.S. – Chris Wappler, Speech Sales Manager; MBM - Rosemary Holliday
  • Partner Case Study: Silver Sponsor Speech Interface Design

4:30 pm – Executive Panel Discussion

  • Richard Wilding, Bob Arndt, Roger Byford, Larry Sweeney

6:00 – 8:00 pm – Cocktail/Hors d’oeuvres Reception (Vocollect LIVE Demo area open)

Open Evening for Attendees to explore Pittsburgh

WEDNESDAY, APRIL 16

7:30 am – 12:00 pm – Information Desk Hours

7:30 – 8:30 am – Continental Breakfast (Vocollect LIVE Demo
area open)

8:30 am – General Session – Recap & Preview, Larry Sweeney

8:45 am – Breakout Sessions

  • Best Practices for Equipment Management
  • Case Study – AWI/White Rose
  • Case Study – Comercial Mexicana

9:30 am – Breakout Sessions

  • Developing Voice Applications in the Future (for resellers only)
  • Case Study – Carrefour

10:15 am – Break – Reflections Room (Vocollect LIVE Demo area open)

10:45 am – Vocollect Product Strategy – Henry Wright, Senior Director of Marketing

11:15 am – The Vocollect Challenge Game Show

12:00 pm – Lunch (Box Lunches), Conference Ends (Vocollect LIVE Demo area closes)

1:30 pm – Vocollect Voice Partner Program – Training Course

Course title: Business Reporting with Vocollect VoiceLink New Course

This training session will cover all reporting capabilities available within the VoiceLink application. The focus of this session will be on the reporting engine built into VoiceLink. Other reporting options such as integration into existing enterprise reporting packages and custom report development services will also be discussed.